Overview
We’re the UK's number one choice for homewares – we’re ambitious about our brand, about being a good company, and about profitable growth.
With 13 million active customers in the last 12 months, we offer over 85,000 products, including our own Dorma and Fogarty brands, across 200+ stores. We operate the UK’s largest Made to Measure factory for curtains and roman blinds. We’re also developing products to help customers live more sustainably by introducing new materials and circular design and broadening our Conscious Choice product lines.
We have an exciting opportunity for a Project Manager - Renewals and Refurbishment Programme to join us to manage the roll out and upgrades to some of our internal Departments.
Bringing our stores up to current specification with respect to the look, feel and commercial layout of the store and to ensure that the customer experience is identical in every store.
The Renewals programme (G2) will improve the optimisation of space to ensure departments are correctly sized, to the agreed company space matrix and customer segmentation and demographic and that fixtures are of current specification in terms of type, height, depth and ME capability.
The store optimisation / renewal will include the creation of the new coffee shop format which in many cases will involve the removal of the existing coffee shop walls, ceiling, flooring and M&E installation and reinstatement to the latest specification. Refurbishment or replacement of customer toilets, improvement to the existing click and collect storage capacity and the introduction of self-serve tills. Signage, graphics, displays will be replaced and upgraded to current design principles and the works will involve redecoration, flooring repairs etc….
The works will predominantly be completed outside of trading hours although there is no requirement for you to work nights, working hours will be set by the programme of works and there will be a need to communicate with on site management teams at the start or end of the works. Stores will maintain trade at all times.
The role will involve all aspects of building refurbishment and fitting out from inception and agreeing the scope of works to hand over. The project manager will ensure works are programmed and completed to a high standard and in a timely manner on site to the agreed budget.
The Store Development Team is self-sufficient and each project manager has ownership for their project. This involves being responsible for drawings, programming of works, liaison, instruction and negotiation with main contractors, sub-contractors, directly employed nominated contractors, consultants, landlords and statutory bodies. We act as Project Manager, Designer and Quantity Surveyor.
Please note that this role is field based.
What you'll be doing
- Undertaking store visits – completing a full site survey and updating existing drawings.
- The preparation of a detailed Scope of Works document to enable tendering by the appointed contractors.
- Preparation of AutoCAD working drawings.
- (The design and layout of the store will be completed and agreed by the key stakeholders, including the Senior Refit Manager, Layout Manager and the Head of Store Development. As PM you will be part of this process.)
- Preparation and analysis of tender documentation, detailed understanding and agreement of tender costs to complete the agreed works.
- Completion of the Capex Capital Expenditure Request and supporting documentation to obtain sign off for the project spend.
- Financial control. Managing purchase orders and invoice authorisation to maintaining a controlled project purchase ledger.
- Preparation of and agreeing the detailed programmes of works and phasing for the project. Ensuing that each stage of the project happens on time, within budget and to a high standard.
- Ensure that all works are compliant with Building Regulations and CDM / HSE guidelines.
- Ensuring notifications, approvals and completion certificates are obtained for each project.
What we'll look for in you
- Being accountable for the success of the projects. You must be able to demonstrate your experience and put this into practice. You will receive the support of the department and wider business to help you achieve this. As a department we are proud to promote a safe working environment where everyone can be open and honest.
- Self-Leading - having the ability to work independently but within a wider support framework - using your own skills, initiative and application are a vital requirement of this role.
- Demonstrate excellent planning, programming and communication skills, both written and verbal. As well as face to face review meetings, you will produce a weekly H&S and progress report which will be circulated to all stakeholders.
- Having the technical ability to communicate confidently and eloquently with contractors, sub-contractors, the design teams as well as any other contacts involved with the project. Engagement within the role is not restricted to contractors, presenting and communicating to all levels of the Dunelm family will be required, from store team members to the EXEC/DLT members.
- Advising on all technical, planning and programming skills and any issues associated with the aspects of the project.
- Establishing high standards of management and full budgetary control of all construction details from project concept, inception to completion.
- Driving the project plan through tight time scales within in a rapid environment that adheres to all CDM Regulations and HSE Standards and current codes of practice.
- Ensuring the quality of work at site level complies with statutory specifications and adheres to the Dunelm specification.
